All items we sell are final! We do offer a 100% Satisfaction guarantee as well as lifetime warranty. Though no product we sell may be refunded the item can be returned and fixed or replaced. We reserve the right to deny service! If services are being taken advantage of or abused we will refuse to serve you.
To complete a return you must first login to your account and select my account. Then select the option on the right of the page titled completed orders. You will then be given a return option on the rightful order.
Shipping (Flat $15)
We currently only ship to the lower 48. Shipping is a flat $15 with some oversize exceptions. Most items will ship in within 5 business days or less of your order. Orders of multiple canvases 3 or more will typically require 7-10 business day turn around. If an order exhausts our in stock materials you will be notified that your order will take additional time or be exteneded an option to change your order.
What Kind of canvas do you use?
We use two different types of canvas. One we refer to as an Exhibition quality canvas which is our standard. The other canvas is our Museum canvas. Where we purchase our canvas is a trade secret however this we can share. Our canvas is the highest of high quality when it comes to canvas. Below is a breakdown on the features of the two canvases.
Exhibition - Standard
21 Mil 405gsm bright white poly-cotton blend matte canvas
Contains Optical Brightners for extrodinary white point
Museum - Optional
19 Mil 450gsm poly-cotton blend matte canvas
Optical Brightner Free
Archival Certified for 100+ Years
So is there a noticeable difference?
Yes there is. The best way to describe it is comparing it to a standard definition tv and HD or 1080P. Consider the Exhibition standard def. and Museum HD